Washington DC
Mon - Sun 09:00am - 06:00pm
(888) 880-4116
wajecleaning@gmail.com
Washington DC
Mon - Sun 09:00am - 06:00pm
(888) 880-4116
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Frequently Asked Questions

FAQs

Frequently Asked Questions

Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at WAJE Cleaning Services.

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Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at WAJE Cleaning Services Inc.
we don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.
Absolutely not! We wouldn’t want pushy sales people coming to our house so we would never do that to you. You can get a quote and book your cleaning online. It takes about one minute.
Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.
It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house by putting the information in your customer dashboard.
Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.

We offer a range of services from weekly cleaning to one-time cleaning to move-in and move-out cleaning. You can see the different services by visiting the services tab in the top menu.

One to Two cleaners are sent to your home. If you’re on a recurring schedule, we’ll do our best to match you with the same person going forward.